Shipping Information

 Shipping Information

At JY Preserved Flowers, we are committed to delivering your order safely and promptly. Please find below our shipping details and policies:

Where We Ship

We currently ship within Malaysia and internationally to selected countries. If you have questions about delivery to your location, feel free to contact us.


Processing Time

  • Ready-made items: Ships within 1–3 business days after payment confirmation.

  • Custom / handmade items: Processing time is typically 5–7 business days, depending on design complexity.

 

We will notify you once your order is shipped.

 

Shipping Methods

  • Local delivery (Malaysia): Courier service — estimated delivery 1–3 business days.

  • International delivery: DHL Express / other tracked courier — estimated delivery 4–10 business days depending on location.

 

A tracking number will be provided once your order is dispatched.

Shipping Fees

  • Free shipping on all orders over USD100

  • Shipping charges for orders below the threshold will be calculated at checkout based on destination and weight.

Important Notes

  • Please ensure all delivery information is correct. JY Preserved Flowers is not responsible for delays or losses due to incorrect addresses.

  • Delivery times are estimates and may be affected by customs, holidays, or unexpected delays.

 

Questions?

If you need help with shipping, feel free to contact us at: support@jypreservedflowers.com or whatapps: +60125877 601